Privacy Policy

Effective Date: 14 August 2025

This Privacy Policy explains how United Bar & Restaurant (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our restaurant, make a reservation, browse our website, or engage with us in person, by phone, or online.

We are committed to safeguarding your privacy and complying with all relevant data protection laws, including:

  • Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR)
  • Directive 2002/58/EC – ePrivacy Directive (as amended) regarding direct marketing and electronic communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, phone number, email address, and postal address (if provided).
  • Reservation Information: Date, time, number of guests, special requests, and preferences.
  • Payment Information: Only when applicable (e.g., deposits, prepaid events), processed securely via trusted third-party payment providers.
  • Marketing Preferences: Consent to receive marketing materials via email, SMS, WhatsApp, postal mail, or other communication methods.
  • Website & Digital Interaction Data: IP address, browser type, device details, and browsing activity collected via cookies and analytics tools.

2. How We Use Your Information

Your information may be used to:

  • Manage reservations, bookings, and event participation.
  • Respond to inquiries and provide customer service.
  • Improve our services, website, and dining experience.
  • Send marketing communications only where legally permitted and in line with your preferences, including:
    • Email newsletters
    • SMS or WhatsApp updates
    • Social media direct messages
    • Postal mail promotions
    • Loyalty programme updates
    • Event invitations and seasonal offers

3. Marketing & Direct Communications

Under GDPR and the ePrivacy Directive, we will only send you direct marketing communications if:

  • You have given your explicit consent (opt-in), or
  • You are an existing customer and our communications are related to similar services you have previously purchased, and you have not opted out.

You have the right to refuse or withdraw your consent for any marketing communications at any time and at no cost. This can be done by:

  • Clicking the “unsubscribe” link in our emails
  • Replying “STOP” to SMS or WhatsApp messages
  • Contacting us directly via phone or email

We will always respect your preferences and ensure your details are removed from marketing lists promptly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, personalize content, and analyze usage. You can manage or disable cookies through your browser settings, but this may limit some features.

5. Sharing Your Information

We will not sell or rent your personal information. We may share data only with:

  • Service providers (e.g., booking platforms, email marketing tools, payment processors) acting under confidentiality agreements.
  • Public authorities if required by law.

6. Data Retention

We retain your personal data only for as long as needed to fulfill the purposes outlined in this policy, or as required by law. Marketing contact details will be kept until you withdraw consent or object to further communications.

7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Object to or restrict the processing of your data for marketing purposes.
  • Withdraw consent at any time.

Requests can be made by contacting us at info@unitedmgarrbehindchurch.com or by visiting our restaurant.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

10. Contact Us

United Bar & Restaurant
Owner: Jason Agius
Restaurant Manager: Matthew Grima
Triq il-Kbira, Mgarr, MGR 1110, Malta
Tel: +356 2517 2512
Email: info@unitedmgarrbehindchurch.com

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